Refund policy

Last updated: October 16, 2026

VanityWalker Return & Refund Policy

Return window: Eligible items may be requested for return within 30 days, subject to the applicable supplier’s return terms and any legal rights that apply.

How to request a return: Contact VanityWalker with your order number and reason for return before sending an item back. Please wait for return approval and instructions before shipping anything.

Return labels and fees: For orders covered by our applicable Shopify Collective return arrangement, the supplier provides the return label within the stated processing period. No return-label fee or restocking fee applies under that arrangement. Other supplier terms may differ and will be confirmed before a return proceeds.

Return review: Return requests are reviewed before approval. Approval is not automatic.

Refunds: For approved returns covered by automatic-refund settings, refunds are processed automatically when the applicable conditions are met. Other refunds may require additional processing. Refunds are generally issued to the original payment method.

Damaged, defective, or incorrect items: Contact us promptly with your order number and, if possible, photos of the issue so we can help resolve it.

Nothing in this policy limits any consumer rights that cannot legally be excluded.