Shipping, Returns & FAQs

How much does shipping cost?

Available shipping methods, charges, and estimated delivery times are shown at checkout based on your address and available options. Please review the final shipping option before placing your order.

When will my order ship?

Please review our Shipping Policy and any product-specific processing details before ordering. Delivery estimates shown at checkout begin after dispatch and are not guarantees. If timing is important, contact us before placing your order.

How do I track my order?

When your order ships, we send a shipping confirmation and tracking details when available. Tracking information may take time to update after dispatch.

Can I change or cancel an order?

Contact us as soon as possible if you need to request a change or cancellation. Requests may not be possible once processing or shipment has started. Review our Refund Policy for the applicable terms.

What if my item arrives damaged or incorrect?

Inspect your order on arrival and contact us promptly if an item is damaged, defective, or incorrect. Include your order number and photos where useful.

What is your return policy?

Return eligibility, the return request window, and return shipping terms are described in our Refund Policy. Contact us before sending an item back, and wait for return instructions.

How can I contact VanityWalker?

Email heartonice770@gmail.com or call +1 (347) 957-1122. For order questions, include your order number and the email used at checkout. Do not email full payment-card details.